01The accident
The
unexpected
happens.
An accident can change your plans in seconds. When it does, the next step should be simple.
01 — 06The accident
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UK accident management
When the unexpectedhappens, we keep youmoving.
When theunexpectedhappens,we keep youmoving.
Accident management, recovery, replacement vehicles and repairs — handled from start to finish.
Nationwide coverageLike-for-like replacement vehicles4.7 / 5 on Trustpilot
Scroll to discover01
The YS
Experience
Calm direction, considered service and practical support from the first call onward.
YS Claims / Accident management01 — 06
The
unexpected
happens.
An accident can change your plans in seconds. When it does, the next step should be simple.
The accident06
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End of chapter 01
From first call
to forward motion.
02 / What we offer
Everything you need
to get moving again.
From managing your claim to recovery, replacement vehicles and repairs, YS coordinates the support you need after an accident.
YS Claims / Like-for-like replacement02 / 04
03 / Customer stories
Real people.
Real experiences.
Hear from customers who trusted YS Claims to help them through the process.
"YS Claims handled everything after my accident. I was back driving in just two days, and I didn't spend a penny!"
Customer experiences/YS Claims
Need help after an accident?
04 / Questions, answered
You've got
questions.
We've got
answers.
The things you're most likely to want to know after an accident — answered simply.
Make sure everyone is safe first. If necessary, contact the emergency services. Gather the details you can from the scene, then contact YS Claims and we'll guide you through the next steps.
YS can help coordinate communication around your claim and explain what needs to happen next. Give the team the relevant details and they'll guide you through the process.
Where eligible, YS can arrange a suitable like-for-like replacement vehicle while your own vehicle is off the road, helping you stay mobile while the claim progresses.
There are generally no upfront costs for eligible non-fault accident-management services. Costs and eligibility depend on the circumstances of the claim, and YS will explain this before proceeding.
If your vehicle cannot be driven, YS can help coordinate recovery from the scene or another location and arrange secure storage or onward movement where required.
Still unsure?Call 0121 6677 161YS works with trusted repairers and helps coordinate the repair process, with the aim of returning the vehicle to its pre-accident condition where repair is appropriate.
Every claim is different, so there isn't one fixed timescale. YS works to keep the process moving and keep you informed as your claim progresses.
Contact YS and explain what happened. The team can review the circumstances and explain what support or next steps may be available to you.
Where appropriate, YS can help connect customers with relevant legal or medical support following an accident.
To get started, provide as much information as you can about the accident, including your contact details, vehicle details, what happened and any relevant information or evidence from the scene. Don't worry if you don't have everything — the YS team can explain what else is needed.
05Start your claim
Ready when
you need us.
Been involved in an accident? Tell us what happened and the YS team will help guide you through the next steps.
Nationwide
accident support.
YS Claims supports customers across the UK, helping coordinate the next steps after an accident wherever you are.